Renew your Body, Mind and Soul Connection
by Therapeutic Bodywork, Coaching, Essential Oils, and More
These policies don't cover every situation. In these situations Nikki will do her best to make sure everyone is happy.
It's important that we have an understanding between us.
If you don't see a specific concern addressed here, please contact Nikki with any questions.
It must be understood that Nikki cannot diagnose or treat any medical condition.
It must be clear that there are no guarantees with any sessions. The outcome is based purely on your own output.
If you have health issues consult with your physician before beginning any service.
Young Living Essential Oils
The information on this website is based upon personal research and personal use of Young Living Essential Oils. Products and techniques mentioned are not intended to diagnose, treat, cure or prevent any disease.
APPOINTMENTS – In order to reserve a spot on Renew YOU'S schedule, you'll be required to prepay and/or provide a method of payment. Your credit card information is protected by SCHEUDLICITY.
BOOKING - You will receive an email notification from SCHEDULICITY after booking any appointment, weather online, in-studio or over the phone! This is your verification that the appointment has been made. If you don’t receive an email notification, it’s a possibility your appointment wasn’t made and the time was not reserved for you. Please call with any questions or concerns.
CANCELLATIONS/NO-SHOWS – In order to be fair to everyone, Nikki allows for cancellations and rescheduled appointments up to 24 hours before the appointment time, with no penalty. Cancellations within 24 hours before the appointment time can result in a late cancel charge of up to 100% of the full price of the service scheduled. No-shows can result in a charge of up to 100% of the full price of the service scheduled. If you are using a discount, voucher, or gift certificate you may forfeit value of item.
COVID POLICY-I look forward to working with each client. I have always taken the health of my clients to the highest priority. I strive to provide the most customized therapy to each individual client. Leaving you feeling renewed and connected. Before you confirm this appointment please understand this waiver. I Nikki, am a survivor. PTSD is a thing that I DO NOT allow to consume me. I do this by setting boundaries from things that harm my well-being.
After being closed for some time during the pandemic I have spoken with the state DHHS and I am exempt from the mask mandate of Douglas county, as I physically cannot wear a mask or anything close to my face! It sends me into a stress induced asthma attack. It is also a huge trigger for me to not see someone’s full face. I am managing this stress level well with my tools. If you choose to wear a mask, I will ask that you remove the mask briefly that way I can see your face, this helps the trigger of not seeing a face. As a survivor of abuse of a faceless person, I appreciate your kindness and understanding. If you are uncomfortable with me working with you without a mask, or briefly exposing your face to me at the start of your session, I want to wish you the absolute best and ask that you find another therapist. Blessings!
By acknowledging this waiver, you are accepting full responsibility of your own health. It is understood that if you or myself come down with any unusual symptom that we will contact one another to rearrange the appointment. If your sick stay home, WE SHOULD ALL DO THAT!
OUT-CALL SERVICES- If you have scheduled an out call services (meaning we come to you) please note, Nikki has a 48 hour cancellation policy. If you need to cancel your services within the 48 hour mark there will be a charge of 100% of the service. If we show up to the appointment and no one is there or you cancel at the door 100% + 20% gratuity of the service will be charged!
PROMOTIONS - If you see a deal or promotion, it is important for you to use the appropriate link provided. Each promotion is unique and has its own terms and conditions attached. As with anything please contact me with any questions or concerns. Typically these terms are, but not limited to: “Cannot be combined with any other discount or promotion. Subject to availability. Appointments must fall within the promotional period. Rescheduled appointments may lose discount. Late cancel and no-show policies apply. Cannot be used to purchase gift certificates.”
GIFT CERTIFICATES/PRE-PAID VOUCHER- Gift Certificates/Pre-Paid Voucher cannot be returned or redeemed for cash. They must be used up all in one visit, unless otherwise stated. Every gift certificate and Pre-Paid Voucher has an expiration date by which the promotional value (discount) of the service is gone. The policy regarding the redemption of expired gift certificates is that the “Cash value" (amount paid), can be applied to the service purchased. There is a $2 per month fee for every month past the expiration date.
SEXUAL MISCONDUCT – Renew YOU is a professional, legal and ethical business. Sexual misconduct is forbidden. Clients understand that any illicit or sexually aggressive remarks, advances or gestures may result in the immediate termination of, session with the client fully liable for full payment of the scheduled appointment. Any attempt of sexual solicitation will be reported to the police.
GRATUITIES – OF COURSE NIKKI LOVES TIPS! Who wouldn’t? In appreciation of services received, gratuities may be given at your discretion. While gratuities are appreciated it is not expected.